Privacy

The Live Out Love tour (a trading name of Live Out Love Limited) is committed to respecting your privacy.

The Live Out Love tour (a trading name of Live Out Love Limited, company number 12447660) is an initiative coordinated by Operation Mobilisation, a charitable organisation, registered in England and Wales (1008196) and Scotland (SCO40988). Registered as a company limited by guarantee in England and Wales (2564320).

This Privacy Notice explains what to expect when the Live Out Love tour (a trading name of Live Out Love Limited) collects and uses your personal information. We encourage you to read this notice carefully and if you’d like to learn more about our data protection and privacy policies or get further clarification, please contact us and we will be happy to assist.

Address: Data Protection Officer, the Live Out Love tour (a trading name of Live Out Love Limited), Unit 1, Burnt Oak Business Park, Waldron, East Sussex, TN21 0NL.

Phone:01892 750900 or Email: dataprotection@liveoutlovelimited.com

We are committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely. We process personal information in accordance with the General Data Protection Regulation and the UK Data Protection Bill 2017.

We collect personal information in the following ways:

Directly from you when you:

  • Visit our website. Please see the Cookies Section for more information
  • Complete the Sign Up form on the liveoutlove.co.uk website
  • Contact us with an enquiry

From other sources:

We may use the Royal Mail’s postcode finder, National Change of Address update (NCOA®), the electoral roll, or other services to check the accuracy of the address we hold;

The personal information we collect

  • Personal identifiers such as your title, name and year of birth
  • Contact details including postal address, post code, email and telephone number
  • Financial information such as your bank details
  • Whether you are a UK tax payer
  • How we first came into contact with you
  • Records of your contact with us

Sensitive Personal Data

Sensitive personal data includes, but is not limited to, information which reveals your religious beliefs, health issues, race or ethnic origin.

The Live Out Love tour (a trading name of Live Out Love Limited) an initiative coordinated by Operation Mobilisation, a charitable organisation, registered in England and Wales (1008196) and Scotland (SCO40988). Registered as a company limited by guarantee in England and Wales (2564320) where necessary and consented to, may collect details about your church affiliations and personal faith.

Additionally, we collect details about any health concerns or disability to assess suitability to serving with us as not all locations we serve are suitable for all people. We will also keep any data that you have disclosed to us so we can meet your requirements.

We will always treat any sensitive personal data we process with greater care and process the information in accordance with the data protection regulations.

  • To supply you with any information that you have requested
  • To enable us to process enquiries and applications to serve in the UK or overseas
  • To enable us to process donations
  • When you visit the liveoutlove.co.uk website, we may gather information about which pages you visit to help us improve and provide you with the best service
  • To determine and improve the effectiveness of our website and marketing campaigns
  • To keep you informed about our work. Please see more details in the Marketing Permissions Section
  • To enable us to contact you with relevant and the most appropriate information. Please see more details in the Fundraising section
  • For compliance with employment law and other statutory requirements

When you pay online or over the phone, the Live Out Love tour (a trading name of Live Out Love Limited) will ensure that this is done securely and in accordance with the Payment Card Industry Data Security Standard. All credit or debit card details are entered directly into our card processing merchant services web portal and are never recorded or stored in any of our systems on completion of your transaction. We will never ask you to email us with any credit or debit card details.

We love sharing news about the the Live Out Love tour. This includes sending you information about the tour, news, campaigns, events, and prayer requests.

Email and text marketing:

  • We will ask for your permission to contact you by email or text for marketing purposes.

Postal marketing:

  • From time to time we may send you information about our work unless you have told us you would prefer not to receive this information by post.

The Live Out Love tour is committed to respecting your choice to receive marketing information. You can update your permission and contact preferences at any time by:

  • Calling our friendly team on 01892 750900
  • Emailing dataprotection@liveoutlovelimited.com
  • Clicking the ‘unsubscribe’ or ‘preference centre’ links included in each email communication we send

Our news publications and website provide opportunities to donate towards the work of Operation Mobilisation (OM), a charitable organisation, registered in England and Wales (1008196) and Scotland (SCO40988). Registered as a company limited by guarantee in England and Wales (2564320).

OM may share your information with other partners involved with the Live Out Love initiative (see partners page) in connection with applications to serve overseas. We may also share your data with trusted data-cleaning companies in order to remove incorrect addresses from our database. We will always enter a non-disclosure agreement with any such companies.

With these exceptions, and aside any legal obligation upon us to share your data, we will not share your data with any other parties.

The Live Out Love tour (a trading name of Live Out Love Limited) may share your information with other partners involved with the Live Out Love initiative (see partners page) in connection with applications to serve overseas. We may also share your data with trusted data-cleaning companies in order to remove incorrect addresses from our database. We will always enter a non-disclosure agreement with any such companies.

With these exceptions, and aside any legal obligation upon us to share your data, we will not share your data with any other parties.

You have the right to:

  • Request in writing and securely obtain copies of the personal information we hold about you.
  • To correct or update your personal information processed by the Live Out Love tour (a trading name of Live Out Love Limited)
  • To request the Live Out Love tour (a trading name of Live Out Love Limited) to stop using your personal information for marketing purposes or for any other purpose where there is no legal requirement for continued processing.

The Privacy and Electronic Communications Regulations (PECR) gives you the right:

  • To choose whether or not to receive marketing communication from us by email, text or telephone. Please see the Marketing Permissions section for more information about how to change or update your contact permissions and preferences.
  • To know about the cookies the Live Out Love tour (a trading name of Live Out Love Limited) uses, so that you can decide whether to give us permission to store a cookie on your device. Please see the Cookies section for more information.
  • For more information about your information rights visit www.ico.org.uk

Reporting concerns or compliments

Please contact us if you wish to raise a concern about the Live Out Love tour (a trading name of Live Out Love Limited) handling of your personal information, or compliment what you think we have done well.

You also have the right to lodge a complaint with the Information Commissioner’s Office about how we manage your data.

The Live Out Love tour (a trading name of Live Out Love Limited) will review our privacy notice regularly. The terms of this notice may be updated at any time so please do check our website from time to time. If there are any significant changes in the way we process your personal information, we will provide a prominent notice on our website or send a notification.

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